The Challenge
Battle Royale Studios needed to operationalize a complex, fast-moving agency in Notion — without building a system that only one power user could maintain. The core challenge was creating something sophisticated enough to handle real operational complexity, while ensuring the entire team could confidently use, extend, and govern it long-term.
The Approach
Rather than delivering a finished system, the engagement was structured around enablement. Coaching-style working sessions combined decision-making, hands-on configuration, and knowledge transfer — so internal owners developed genuine competence alongside the build. In recurring sessions with the team lead, the Agency OS template structure was refined, usability improved to reduce cognitive overload, and clear conventions established to support multi-team adoption without fragmentation.
A significant focus was scaling the system across teams — iterating teamspace setups with dashboards and guided templates, adding in-page explanations so users understood what to do and why, and designing governance that distinguished between what gets standardized and what stays flexible.
What Was Built
The result was a continuously evolving Agency OS foundation built for multi-team use. Guardrails were designed to prevent accidental workflow breakage, UX patterns were refined based on real usage, and stakeholders were aligned on system conventions throughout — not just at handover.